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General conditions of sale

Company: Madamdress
ARTICLE 1 – Acceptance and Scope of Application
1. These General Terms and Conditions of Sale ("GTC") apply to all product sales transactions (clothing and accessories) concluded via the website www.madamdress.shop between the Seller Madamedress and the Customer (any buyer in the United States).
2. The Customer accepts these GTC by checking the acceptance box during the ordering process.
3. Sales Area: The products and services offered on this site are intended exclusively for Customers residing in the United States of America.
ARTICLE 2 – Products
1. The products are described on the Site. We make every effort to display the colors and images of the products as accurately as possible, but we cannot guarantee that your computer monitor's display of any color will be accurate.
2. All product descriptions and prices are subject to change at any time without notice, at our sole discretion.
3. We reserve the right to limit the quantities of any product we offer.
ARTICLE 3 – Prices and Payment
1. Prices are quoted in United States Dollars (USD). They do not include applicable state and local sales taxes or delivery charges.
2. Applicable taxes and delivery charges will be added to the order total before payment is confirmed.
3. Payment is due at the time of ordering. We accept [e.g., Visa, Mastercard, American Express, PayPal] credit cards. 4. The Customer guarantees that they are the authorized account holder of the payment method used.
ARTICLE 4 – Order Process
1. Placing an order constitutes an offer to purchase the products. Acceptance of the order is confirmed by the Seller sending a confirmation email.
2. The Seller reserves the right to refuse any order, limit quantities purchased, or request additional information.
3. All orders are subject to product availability. In the event of unavailability, the Customer will be notified and refunded.
ARTICLE 5 – Shipping and Delivery
1. Methods: Available shipping methods are indicated during checkout.
2. Delivery Times: Delivery times are estimated and not guaranteed. The Seller shall not be held responsible for delays caused by the carrier or events beyond its control. 3. Transfer of Risk: The risk of loss for purchased items transfers to you upon delivery of the items to the carrier.
ARTICLE 6 – Return and Exchange Policy
1. The Customer may return the products for a refund or exchange within [Indicate the period, e.g., thirty (30) days] of the delivery date, subject to the following conditions.
2. Return Conditions: Products must be unworn, unwashed, undamaged, and in their original condition with all tags attached.
3. Return Shipping Costs: [Specify who pays the return shipping costs: e.g., "Return shipping costs are the responsibility of the Customer" OR "We provide a prepaid return label."]
4. Refund: The refund will be issued to the original payment method within [Number] days after receipt and inspection of the returned items.
ARTICLE 7 – Warranty Limitation
1. Express Warranty: Products are warranted against manufacturing defects only for [Insert duration, e.g., 90 days] from the date of delivery.
2. Exclusion: EXCEPT AS OTHERWISE PROVIDED IN THIS ARTICLE, SELLER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
ARTICLE 8 – Limitation of Liability
1. Seller's total liability for any claim arising out of the use of the products or the site is limited to the amount paid by the Customer for the products that are the subject of the claim.
2. Seller shall not be liable for any indirect, incidental, punitive, or consequential damages. ARTICLE 9 – Intellectual Property
All content on the Site (text, images, logos, design) is the exclusive property of the Seller or its suppliers and is protected by U.S. copyright and intellectual property laws.
ARTICLE 10 – Privacy and Personal Data (CCPA)
1. The Seller is committed to protecting Customer privacy. The use of personal data is governed by the Seller's Privacy Policy, which is an integral part of these Terms and Conditions.
2. California Compliance: As a California-based company, we comply with the California Consumer Privacy Act (CCPA). Our Privacy Policy details your specific rights under this law, including the rights to access, delete, and object to the "sale" of your personal information.
ARTICLE 11 – Governing Law and Dispute Resolution
1. Governing Law: These Terms and Conditions and all transactions are governed by the laws of the State of California and the applicable federal laws of the United States.
2. Jurisdiction: Any dispute arising out of these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Los Angeles, California.
3. Arbitration: [This is a common clause in the United States: The Customer and the Seller agree that any dispute will be resolved by binding, individual, and confidential arbitration, rather than in court, except for claims for which arbitration is prohibited by law.]
Effective Date: 02.05.2025